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Network and printers

Install a network printer without going to the client

Printer setup is one of the most common support calls. PCVitalis finds the printer on the network, installs it by IP and clears stuck queues.

What you can do

The right driver, automatically

The search tests address by address on the printing ports, so it finds the printer even on networks with VLANs, where Windows' usual search fails. With the driver set to Automatic, PCVitalis looks first at what is already on the machine, then Windows Update, then the vendor's official package.

Try it on a client's PC today

Try it now without signing up. Once registered, you get everything free for 15 days, no card required. Fixed monthly price, not per machine, and no lock-in.

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Frequently asked questions

Does it work with USB printers?

Finding and installing are for network printers. A stuck queue can be cleared on any printer.

Does it need administrator rights?

Yes, installing a printer requires PCVitalis running as administrator on the machine. Print a test page before closing the ticket.

Read also

Network scanner: who is on the client's networkMissing printer, duplicate IP, unknown device on the network: the PCVitalis network scanner uses one of the client's PCs to list everything connected. Windows network sharing: diagnosis and fixShared folder not showing up, one PC cannot see another: PCVitalis analyzes Windows networking and sharing and fixes what it finds. Best tool for IT technicians: what to look for before you chooseThe best tool for an IT technician is the one that covers your daily work without five different programs. Remote access for IT technicians, with no time limitPCVitalis is remote access software built for people who support their clients' PCs. An AnyDesk and TeamViewer alternative for people who support clientsTraditional remote access tools get you into the machine. Tickets and chat with the client, right from their PCWith PCVitalis the client asks for help without calling.