Guides for IT technicians
Each guide answers an everyday question from IT technicians and shows how PCVitalis solves it on the client's PC, remotely.
Remote access and support
Best tool for IT technicians: what to look for before you chooseThe best tool for an IT technician is the one that covers your daily work without five different programs.
Remote access for IT technicians, with no time limitPCVitalis is remote access software built for people who support their clients' PCs.
An AnyDesk and TeamViewer alternative for people who support clientsTraditional remote access tools get you into the machine.
Tickets and chat with the client, right from their PCWith PCVitalis the client asks for help without calling.
AnyDesk limited for commercial use: what to doIf AnyDesk started limiting or ending your sessions because it thinks the use is commercial, the reason is simple: the free version is for personal use.
TeamViewer "commercial use detected": what to doTeamViewer's commercial use detected message appears when the free version, which is for personal use, is used to support clients.
How much PCVitalis costsPCVitalis has a flat monthly price, not per machine or per technician: you pay for the size of your operation.
Monitoring and alerts
24/7 monitoring of your clients' computersPCVitalis watches your clients' PCs around the clock and only lights up what needs you.
RMM for freelance technicians, repair shops and small teamsRMM is software for remote monitoring and management of your clients' machines.
PC problem alerts straight to your WhatsAppPCVitalis messages your WhatsApp when a client's machine starts showing signs of trouble.
CPU, GPU and disk temperaturePC overheating, freezing or shutting down on its own? PCVitalis reads the machine's sensors and shows the temperature of each part and the fan speeds, live and with history.
How much electricity your computer uses per monthPCVitalis shows the PC's power draw in watts, per part, and works out what it costs per month on the electricity bill.
Laptop battery healthLaptop running out of charge fast? PCVitalis shows how much the battery still holds compared with its factory capacity.
Diagnostics and hardware testing
How to tell if your hard drive or SSD is dyingA failing disk is what most often makes clients lose data.
PC hardware test, with a report of what to doPCVitalis tests the computer's parts and delivers a report with what was found and what to do, in order of priority.
Computer stress testPC freezing or shutting down in games or heavy software? The stress test puts the machine under load and shows how it behaves.
PC performance test with a scoreThe PCVitalis health check measures CPU, memory, disk and graphics card and gives each part a score.
RAM: sticks, channels and usageBefore selling a memory upgrade, you need to know what is already installed.
Your PC's full specs on one sheetPCVitalis builds a sheet for every machine: CPU, motherboard, memory, disks, graphics card and Windows, with model and serial number for support and drivers.
Windows errors: the cause and the fix for each oneEvent Viewer has thousands of lines and almost none of them explain anything.
Maintenance, cleanup and performance
PC cleanup to free up disk spaceA full disk slows the PC down and makes updates fail.
Slow PC: find the cause and fix itA slow PC has a cause.
Repair Windows without reinstallingBefore reinstalling, try repairing.
Windows registry cleanup, with backupUninstalled programs leave leftovers in the Windows registry.
Update the client's Windows and softwareOutdated software is an open door for problems.
Optimize your PC for gaming with Gamer ModePCVitalis Gamer Mode analyzes the machine, suggests a profile and applies the tweaks.
Optimize a game with AI, from max FPS to ultra graphicsIn PCVitalis Gamer Mode, the Optimize game with AI tab uses your own ChatGPT to tune a specific game's video settings to your computer's hardware.
Preventive computer maintenance, with proof of what was doneA preventive maintenance contract sells better when the client sees the result.
How to charge for monthly computer maintenanceCharging monthly, instead of per call, gives the technician predictable income and the client peace of mind.
Installing, formatting and licenses
Install many programs at onceA freshly formatted machine needs a browser, an archiver, a PDF reader and a dozen more programs.
Install Office on the client's PCPCVitalis installs Microsoft Office by downloading straight from Microsoft, in the background, while you use the other tools.
Uninstall programs and clean up what is leftUnwanted software, expired trials, toolbars that came bundled: see the full list and remove them from the dashboard.
Windows default appsAfter installing the programs, Windows still needs to know which one opens each file type.
Windows and Office activationAn unactivated Windows shows up at the worst time.
Before formatting: what to save from the client's PCFormatting and then finding out the Wi-Fi password or the printer is gone means rework.
PowerShell scripts on your clients' PCsHave a script that fixes that same old problem? Store it in the PCVitalis dashboard and run it on the client's machine without connecting to it.
How to install remote access on a client's PCWith PCVitalis the client doesn't configure anything: they download your account's installer, run it once and the machine appears in your dashboard.
Network and printers
Network scanner: who is on the client's networkMissing printer, duplicate IP, unknown device on the network: the PCVitalis network scanner uses one of the client's PCs to list everything connected.
Install a network printer without going to the clientPrinter setup is one of the most common support calls.
Windows network sharing: diagnosis and fixShared folder not showing up, one PC cannot see another: PCVitalis analyzes Windows networking and sharing and fixes what it finds.
Try it on a client's PC today
Try it now without signing up. Once registered, you get everything free for 15 days, no card required. Fixed monthly price, not per machine, and no lock-in.